Mainstream Software Support & Maintenance

About Support

 

 

Friendly, responsive, knowledgeable support for superior software goes without saying. Mainstream goes the extra step with a choice of three service plans. Or we’ll customize to meet special requirements.

  • The Bronze Plan: business day 8-5 EST coverage, unlimited phone support from up to three experts, complete CrossForm®  Global updates to latest third-party libraries as system is improved
  • The Silver Plan: add to the Bronze plan 24/7/365 support, one hour response time during Mainstream business hours, four hour response at all other times
  • The Gold Plan: add to the Silver plan a dedicated support engineer and the fastest response times possible—a half hour during the business day, one hour all other times

Mainstream Software

Enter a Support Ticket

Current clients only.



CrossForm can maintain an amazing amount of data. Data is organized in Main Client in a way that can be readily usable by both technicians and managers. Overall, it is a program that works for many different types of users and can be customizable to individual company needs.

                           - EMP Museum in Seattle