
Mainstream maintenance plans with a personal touch.
Friendly, timely, knowledgeable support for superior software goes without saying. Mainstream goes the extra step with a choice of three service plans. Or we’ll customize to meet special requirements.
- The Bronze Plan: business day 8-5 EST coverage, unlimited phone support from up to three experts, complete CrossForm updates to latest third-party libraries as system is improved
- The Silver Plan: add to the Bronze plan 24/7/365 support, one hour response time during Mainstream business hours, four hour response at all other times
- The Gold Plan: add to the Silver plan a dedicated support engineer and the fastest response times possible—a half hour during the business day, one hour all other times
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