Mainstream e-Learning Classes

Let us know if you’d like more details or to request a class.

CSR

Call entry, caller profile, tech availability, assignment backlog, dispatcher backlog, dispatch board, quick list, and modify work order.

Admin I
Employee maintenance, vendor/vendor site maintenance, site organization.

Admin II
Site Matrix, matrix update tools, problem codes, priority maintenance, status maintenance.

Admin III
Security management, reporting, internal account structure, company defaults, miscellaneous admin screens.

PM
Part catalog, asset management, PM library, PM jobs, Bulk updates.

Expansion tool
Covers one expansion tool of your choice per session.

Customizable Class
Choose the product/module mix and specify your requirements.