What web-based solution
takes care of more than
350 Hardee’s restaurant facilities?

CrossForm, of course. Looking for a way to track facilities management expenditures, monitor performance and integrate facility management and ERP systems, Boddie-Noell Enterprises, the nation’s largest Hardee’s franchisee, looked to Mainstream.

Now, a 70-person facilities management team serving more than 400 restaurants relies on CrossForm ASP, our hosted solution, to lock in productivity, quality and value in the call center and in the field in North Carolina, South Carolina, Virginia, West Virginia and Kentucky.

The system easily handles more than 2500 corrective and preventive work orders every month. Superior service starts with the call center and follows through into the field where CrossForm Mobile Tech, a powerful PDA solution, streamlines everything technicians do while eliminating paperwork and reducing costs.

Converting Boddie-Noell’s large-scale configuration, Mainstream’s software experts engineered a seamless transition from the Magic product environment, including setup, support and customization of program/data fields.