How does the country’s largest provider of cable services manage their facilities?

Efficiently with CrossForm.  Comcast is one of the world’s leading providers of cable, entertainment and communication products and services.  Since 2003, Comcast has utilized CrossForm for end to end maintenance management including dispatching, invoicing and reporting.  Over 1,500 work orders per month are promptly and accurately completed by their team of technicians and network of over 1200 vendors. 

Comcast achieves the fast-service-response objectives that utility organizations strive for with CrossForm’s online service request capabilities.   Comcast has seen the positive impact of using CrossForm first hand and, as a result, has discussed expanding CrossForm’s use to all Comcast regions.