Hide TOC   Sync TOC

Call Lookup/Confirmation Number

A confirmation number is assigned to each call recorded in the system.  The user has the ability to look up specific calls using this number.

While working in the Call Entry screen, select Call Record (Confirmation Number) from the View menu or

While working in the Modify Work Order screen, select Lookup Confimation Number from the Tools menu

  1. As prompted by the dialog box, enter the Confirmation Number for the call to be reviewed.

  2. Click OK.  The details for that call will display in either the Call Entry form or the Modify Work Order form.

Go Back