A New Mobility with Mobile Tech 2.1.6

The latest version of CrossForm Mobile Tech raises the bar in field service technology

Cleveland, Ohio – August 2007 – Mainstream Software, a leading provider of facility maintenance management solutions, announced their latest release of CrossForm Mobile Tech 2.1.6. CrossForm CMMS software is an efficient way to keep your staff, your customers and your vendors productive, informed, and satisfied. PDA-equipped technicians are more thorough with CrossForm Mobile Tech, an option that lets your technicians access, capture and modify data right on the job site. CrossForm Mobile Tech is an easy way to plan, manage and record field workflow down to the last detail while ensuring your technicians are always up to date.

Now with even more, CrossForm Mobile Tech 2.1.6 features at a glance include:

Background transmissions: With a wireless connection, updates will automatically be sent from the handheld to the database and vise versa by pushing new worked orders with a beep alert to the technician's device.

Start/Stop command buttons: Click start and stop button to begin and end work orders while tracking time. Scan bar code to begin and end work orders with minimal data entry.

Assign to an outside vendor: Technicians can pull up a list of vendors or add one to provide services while the technician maintains order ownership.

Phone fix: In the instance of a technician making a call to the requestor and resolving the problem without making a trip to the site, a technician can select phone fix from the task menu. The order is automatically placed in the completed orders list.

Estimated time of Arrival: ETA is a task menu option to communicate the ETA back to the office.

Completion Wizard: When completing an order, sequences of wizard screens appear so the technician can apply labor, materials, resolution code, text, and optionally a signature.