More CrossForm at ComcastCleveland, Ohio–October 2008 – Comcast’s, leading provider of cable and communication products and services, Pittsburgh division selected CrossForm to manage maintenance and call center operations. Comcast has been using the CrossForm product since 2003, so when Comcast Pittsburgh became an independent operation they knew the CrossForm solution would work for them. Comcast Pittsburgh’s implementation is almost complete and on site training for dispatchers, technicians, and managers is scheduled for the third week in October. Comcast Pittsburgh will utilize CrossForm to track and manage dispatch of work orders to their maintenance staff and outside vendors. Dispatchers will receive work requests via the call center as well as through the CrossForm Client Request website. Comcast has seen the positive impact of using CrossForm first hand and, as a result, has now expanded CrossForm use to the Pittsburgh division. About Mainstream Software: Founded in 1989, Mainstream Software has successfully delivered facility management solutions providing superior software, quick implementation, and unsurpassed personal service. CrossForm guides thousands of satisfied end users in efficiently executing demand and preventive maintenance, asset and inventory management, reporting, and wireless/mobile solutions. Companies utilizing CrossForm benefit by increasing asset lifecycle, improving productivity, and reducing operational expenses. To learn more, contact us at 800-337-2645 or check out our website at www.mainstreams.com. About Comcast Corporation: Comcast (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is the nation's leading provider of entertainment, information and communication products and services. With 24.6 million cable customers, 14.4 million high-speed Internet customers, and 5.6 million Comcast Digital Voice customers, Comcast is principally involved in the development, management and operation of broadband cable systems and in the delivery of programming content. Press Contact: |
